Legal notices and privacy policy

France 4 Naturisme au capital de 9 146,94 € dont le siège social est :
France IV Naturisme SARL
Camping Le Sérignan Plage
34 410 Sérignan
France

N° SIRET : 418 772 158 00030
Code APE : 73.11 Z
TVA : FR 34 41 87 72 158

Web : https://www.france4naturisme.com/
Mail :
Directeur de la publication : Monsieur Jean Guy Amat

Interaview Production
82, avenue du Général Patton, 49 000 Angers
Website: https://www.interaview.com

Gandi SAS (a simplified joint stock company), with a share capital of €800,000, registered in the Paris Trade and Companies Register under number 423 093 456, whose head office is located at 63-65 Boulevard Masséna – 75013 Paris France, telephone +33 (0)1 70 37 76 61, provides hosting services for the website https://www.france4naturisme.com/.

This data processing policy will provide you with information on the use of your data by the company France IV Naturisme SARL, when using the website https://www.france4naturisme.com/ in clear language. This policy is pursuant to the requirements of the European regulation on the protection of personal data – General Data Protection Regulation (Regulation EU 2016/679 of the European Parliament and the European Council of 27th April 2016, which entered into force on 25th May 2018).

The aim of this data processing policy is to set out for you how we collect, manage and process your personal data, particularly when you visit our site.

It is any information relating to an identified or identifiable natural person (Article 4 GDPR).

The data controller is the company which defines for what purpose and how your personal data is collected and used.

The personal data collected on the website https://www.france4naturisme.com/ is processed by:

France IV Naturisme SARL, whose head office is located at Camping Le Sérignan Plage 34 410 SERIGNAN

The company France IV Naturisme SARL is conscious of individuals’ levels of expectation (whether customers, users or Internet users) regarding the processing of their personal data.

To this end, France IV Naturisme SARL undertakes to:

• inform you prior to all collection of your personal data, and obtain your consent each time it is necessary;
• always strive to make information as clear and informative as possible;
• only collect data strictly necessary for the pursuit of previously determined purposes;
• guarantee a level of security and confidentiality complying with legal and regulatory requirements;
• not to retain your personal data beyond the determined date of retention;
• and, more generally, to implement all necessary measures to comply with all of the requirements of the applicable regulations, concerning the protection of personal data.

Your personal data and information may be collected in the following instances:

• upon visiting our website https://www.france4naturisme.com/:
  • during the submission of a request and/or subscription form, and providing an enquiry form;
  • through the use of cookies, Web tags and other forms of technology, and collecting Internet navigation data on our sites, including advertising data. For further information, please consult the paragraph below on Cookies.
• during your e-mail, telephone and SMS communications with our services:
  • for improved service monitoring, we will register the reason you make contact, the date and time;
  • When you contact us by Internet, the transcript of your conversation may be stored.
• when you contribute on our social media pages, in particular on Facebook, Instagram and YouTube;
• when you take part in events, loyalty or promotion programmes; and
• by post, should you have to contact us in this way.

We collect and use your personal information as part of the following activities and purposes:

Carrying out customer management-related transactions concerning:

• contracts, orders, invoices, our accounts and in particular managing customer accounts;
• follow-up on customer relationships, such as producing customer satisfaction surveys, managing complaints and after-sales service;
• conducting surveys and trialling services or content;
• managing customer reviews on services or content;
• organizing competitions, lotteries or any promotional activity;
• compiling commercial statistics; and
• the management of subject access, rectification and objection to processing requests.

We collect certain navigation data, to enable us to ensure the security of our services and detect, avoid or trace any attempted cyberattack or hacking, or any breach of the conditions of use of our Services.

Personal data may be collected by the company France IV Naturisme SARL during the processing activities listed above, including the following information:

• contact information (such as your name or company name, postal address, e-mail address, even your telephone number and the subject of your request);
• information specific to subscription services (such as registering for our newsletter);
• candidate information in a job offer (CV and covering letter information); and
• navigation data (obtain more information by consulting our dedicated cookies page).

The processing of your personal data is justified on various grounds (a given lawful basis), depending upon our use of the personal data.

You will find below the lawful bases and retention periods which we apply to our main data processing types.

LAWFUL BASES FOR PROCESSING

Amongst the applicable lawful bases:

The contract – Processing your personal data is required for the performance of the contract to which you have agreed.

This lawful basis applies to managing the given customer relationship.

Consent – You agree to the processing of your personal data, by giving express consent (tick box, click, etc…). You can withdraw this consent at any time.

This lawful basis applies to our newsletters and other communication activities.

Legitimate interests – We have a commercial interest in processing your data which is justified, balanced and does not infringe your privacy. Subject to exceptions, you can at any time object to any processing on the ‘legitimate interests’ basis, by informing us of this.

This lawful basis particularly applies to the management of prospecting activities.

The law – The processing of your personal data is compulsory through legislation.
This lawful basis particularly applies to data used for our accounts, as well as customer data of use when implementing legal guarantees for our products.

France IV Naturisme SARL can retain personal data for a specific period of time which, however, must not exceed the maximum data retention periods provided for by the applicable data protection laws and regulations.

The majority of customer data (for example data on your customer account and order history are retained as long as you remain an “active” customer and for a period of three years from your last activity (for example a purchase, logging on to your account or the expiry date of a contract or guarantee). Your data is then archived with restricted access for a further time period for limited reasons permitted by law (payment, guarantee, disputes…). After this time limit, it is deleted.

The data which we collect through the website https://www.france4naturisme.com/ can be accessed, for the purposes mentioned above, between member campsites in the France 4 Naturisme group.

SENDING DATA TO SUBCONTRACTORS

The data we collect can be made accessible, even sent to providers (subcontractors) – which the company France IV Naturisme SARL uses for the purposes mentioned above, such as for managing recruitment processes or our website’s maintenance.

Is my data transferred outside of the European Union?

Your data is never transferred outside of the European Union.

Nevertheless, the Internet user is informed that the website https://www.france4naturisme.com/ uses the services of Google Ireland Limited (based in the Republic of Ireland), for the provision of the analytics service “Google Analytics” (see details in the dedicated cookies section).

WHAT IS A COOKIE?

A cookie is a small block of data sent to your Internet browser and stored on the hard disk of your given terminal (whether a computer, tablet or smartphone) for the duration of the said cookie’s validity.

There are different types of cookies, for example:

“Necessary” or “Technical” cookies required for the proper functioning of the site (display in a given language, choosing to accept/refuse other cookies, etc…). The storage of this type of cookie does not require your consent.

“Functionality” cookies enabling, for example, registration of your “shopping basket” on a given retail website for a few hours. The storage of this type of cookie requires your consent.

“Analytics” cookies (website visitor traffic analysis), which produce anonymous statistics (visitor location, times and length of site visits, etc…). The storage of this type of cookie requires your consent.

“Publicity” cookies which will enable us to both identify you and your preferences according to your Internet behaviour, so as to offer you targeted advertising. The storage of this type of cookie requires your consent.

These cookies can be directly stored by the website server (for example technical cookies) or by “third party” servers authorized by the website manager (for example “publicity” cookies).

The storage of cookies is subject to compliance with laws and regulations, in particular:

– Article 82 of the French data protection and privacy law (Loi Informatique and Libertés) of 6th January 1978 (as amended);

– the GDPR (2016/679) of 27th April 2016 and specifically Article 7 relating to the means of obtaining consent; and

– the guidelines and recommendations of the CNIL (French data protection agency) of 17th September 2020.

We hereby notify you that during your visit to our site (and depending on your choices) we may need to place the following cookies on your terminal (computer, tablet, smartphone):

You have several options to delete and manage cookies:

Using the cookie management tool on our website.

During your first visit to our site, a tool offers you the option to accept, refuse or configure COOKIES.

If you do not wish this cookie to be installed or read on your terminal device, an opt-out cookie will be stored on your terminal device, so that our website registers this information.

Likewise, when you agree to the use of this cookie, a consent cookie is installed on your terminal device.

At any time, by clicking on the button [Cookie management] you can access the tool and modify your preferences.

By regularly deleting the cookies on your terminal using your browser.

By configuring your browser.

You can configure your browser software so cookies are registered on your terminal or rejected, either systematically, or depending upon their transmitter (however, do not forget to configure all the browsers on your various terminals).

Nevertheless, we emphasize that by configuring your browser to refuse cookies, some functionalities, pages and areas of our site, which necessitate the use of technical or functionality cookies, will not be accessible. We will not be held liable for this. In particular, the registration of your refusal to install a given cookie depends upon whether or not the given cookie has been stored on your browser. Consequently, if you deactivate all the cookies on your terminal or if you change terminals, we will no longer know that you have chosen this option.

The configuration of each browser is different. It is described in the help menu of your browser.

By way of example:

• For Internet Explorer™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies ;
• For Safari™: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
• For Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
• For Firefox™: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
• For Opera™: https://help.opera.com/en/latest/web-preferences/#cookies

For further information about how to configure your browser software, we invite you to consult the website for the Commission Nationale de l’Informatique et des Libertés – CNIL (the French data protection authority, which enforces data protection law): Cookies: the tools for using them | CNIL.

The company France IV Naturisme SARL guarantees the confidentiality of your data, of whatever nature, whether written or oral, of which the organization has knowledge, and refrains from communicating, selling, exchanging, transferring or sharing it with third parties, subject to the provisions of this Data Processing Policy.

This confidentiality obligation does not apply to data:

– which has entered the public domain prior to its transmission, or after such transmission, in the absence of all negligence attributable to our Company;

– which is already known by these third parties;

– which has been received by a Third Party in a lawful manner, without restriction or breach of this obligation;

– which you have authorized the use of or transmission.

The third parties mentioned above should in all cases agree to strict compliance with the confidentiality obligations required by the company France IV Naturisme SARL, and only use your data of a personal nature for the sole purposes for which it was disclosed.

We implement administrative, practical and physical measures to protect the security of your personal data from loss, theft, as well as unauthorized access, use and alteration.

We take technical measures so that our IT systems supporting personal data processing comply with the internal requirements of the company France IV Naturisme SARL. We take organizational measures so that any application supporting personal data processing is subject to a process of project security integration, in accordance with the requirements of the company France IV Naturisme SARL.

Nevertheless, we remind you that each user also bears responsibility for taking all appropriate steps to protect their own data and/or software against the risks of hacking or virus infections, and to carry out the necessary backups.

Likewise, any user of websites and mobile/Internet applications published by the company France IV Naturisme SARL acknowledges having been informed that the integrity, authentication and confidentiality of all types of information, files and data that they wish to exchange on the Internet, cannot be guaranteed once it is outside of the control of the company France IV Naturisme SARL.

Firstly, you have the right to be informed in a sufficiently clear and informative manner of the personal data processing carried out by France IV Naturisme SARL.

We actively work to continuously improve our data processing methods. Should you consider that you have not been sufficiently informed, or have any suggestions for improvement, do not hesitate to let us know by e-mail: .

Pursuant to the regulations on protecting personal data, you can exercise your rights (access, rectification, deletion, objection to processing, limitation and data portability if the need arises) and specify what happens to your personal data after your death.

To do so, you can contact France IV Naturisme SARL:

by e-mail: 

or by post:

France IV Naturisme SARL
Service de protection des données
Camping Le Sérignan Plage
34 410 Sérignan
France

To enable us to respond quickly, please state your surname, first name, e-mail, address and if necessary your customer reference.

Some requests to exercise your rights (right of access), should be accompanied by a photocopy of a form of identity, bearing your signature, to verify your identity and stating your reply address. A reply will be sent to you within a month following receipt of the request.

Moreover, you have the right to make a complaint to the Commission Nationale de l’Informatique et des Libertés (CNIL – French data protection authority), specifically on its website www.cnil.fr. 

A designated Data Protection Officer (DPO) is only required in the cases referred to in Article 37 of the GDPR.

The processing activities carried out by France IV Naturisme SARL are not within the cases referred to therein. Consequently, the company France IV Naturisme SARL does not have a designated Data Protection Officer (DPO).

This Data Processing Policy sets out the general obligations of the company France IV Naturisme SARL at the date of publication.

The company France IV Naturisme SARL has a continuous improvement strategy for the protection of personal data and will thus have to alter this Data Processing Policy.

We will display these alterations on this page, and we will strive to communicate all significant alterations to you. The company France IV Naturisme SARL invites you to regularly consult its data processing policy.

The use of any document coming from the France IV Naturisme SARL company website is permitted, by way of information only, for private use. Any use that may be made for all other purposes is expressly prohibited. The company France IV Naturisme SARL strives to ensure to the best of its ability, that the information published on this site is both accurate and up-to-date. It reserves the right to correct the content of such information at any time and without notice. The company also informs visitors that it is their responsibility to check the information by other means, including by contacting the company. As a result, the company France IV Naturisme SARL refuses to accept any liability for any lack of precision, inaccuracy or omission relating to information available on the site; or for any damage, injury or loss resulting from fraudulent hacking by a third party leading to alteration of the information available on the site. More generally, France IV Naturisme SARL refuses to accept any liability for any damage, injury or loss whether direct or indirect, whatever the cause(s), origin(s), nature or consequence(s), caused by reason of the access of anyone to the site or the impracticality of accessing it, as well as the use of the site and/or the credibility attributed to any information coming directly or indirectly from it. Furthermore, unless otherwise stated, the intellectual property rights in the documents contained on the site and each of the elements created for this site are the exclusive property of the company France IV Naturisme SARL or its suppliers, who do not grant any licence or right other than that of consulting the site. The reproduction of any documents published on the site is only authorized for the exclusive purpose of information for personal and private use, any reproduction and any use of copies made for all other purposes being expressly prohibited. All brands and trademarks referred to on this site are the property of their respective companies. All products, logos, and images displayed or referred to on the pages of this site are the property of their respective brands. Photographs reproducing our products are non-contractual.

This site is accessible 24/7, with the exception of instances of force majeure, I.T. problems, problems linked to the structure of communication networks or technical difficulties. We may interrupt the site for maintenance reasons at any time.

Non-compliance with these provisions exposes any offending party or parties to the risk of civil proceedings and criminal sanctions. This legal document is governed and interpreted according to French law and falls under the exclusive jurisdiction of the French Courts. If one of the provisions of this document proves to be null and void, invalid or of no legal effect, all of the other provisions shall remain in full force and effect.

The terms and conditions for each campsite on the France 4 Naturisme portal apply at the time of your booking. You can consult them below:
Le Sérignan Nature Ts & Cs
Domaine de La Sablière Ts & Cs
Domaine de Bélézy Ts & Cs
Arnaoutchot Ts & Cs
Euronat Ts & Cs
Riva Bella Ts & Cs
Héliomonde Ts & Cs